Shipping policy

UK SHIPPING

Currently, we are able to ship within the UK. We are working towards International Shipping. Please contact us with any queries relating to International orders.

We try to keep shipping costs as low as we can and we currently use Royal Mail Tracked 24, at a cost of £3.95.

All orders over £50 are shipped free of charge using Royal Mail Tracked 24. Please allow up to 1 business day if your order is received by 2pm and please note we do not ship orders on Saturdays or Sundays.

POSTAGE DISCLAIMER

We are unable to insure delicate items such as ceramics, glass and other fragile material as Royal Mail do not allow compensation to be claimed should these items be damaged in transit. We make every effort to carefully, safely and securely wrap every single order we post to our customers and label such items as fragile in the hope delivery agents will take the time and care to be mindful of delicate products. Should items be damaged in transit an exchange for the same product will be offered. In such cases where the product may not be available, a full refund excluding the postage cost will be given.

Should an order be returned to us if the recipient was unable to receive the order, we reserve the right to charge our standard shipping cost of £3.95 for the item to be redelivered. Please note that all orders have a maximum 3 delivery attempts before the order is returned to us.